Returns & Refunds Policy

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be unworn, unused, unwashed, with tags, and in its original packaging. You must also provide a receipt or proof of purchase.

To start a return, please contact us at thienan523369@gmail.com.
Items returned without prior approval will not be accepted.

Damaged, Wrong, or Defective Items

Please inspect your order upon arrival. If your item is damaged, defective, or you received the wrong product, contact us immediately so we can evaluate and resolve the issue.

Non-returnable Items

Some items cannot be returned, including:

• Intimate apparel (for hygiene reasons)

• Swimwear without protective lining

• Customized or personalized items

• Gift cards

• Clearance or final-sale items

Refunds

After we receive and inspect your return, we will notify you about the approval status.
If approved, refunds will be issued to your original payment method within 5–10 business days.
Please note that banks or card issuers may require additional processing time.